NAICS Code 561422 – Telemarketing Bureaus and Other Contact Centers
Definition of NAICS Code 561422: This U.S. industry comprises establishments primarily engaged in operating call centers that initiate or receive communications for others via telephone, facsimile, email, or other communication modes for purposes such as:
- Promoting clients’ products or services,
- Taking orders for clients,
- Soliciting contributions for a client; and
- Providing information or assistance regarding a client’s products or services. These establishments do not own the product or provide the services they are representing on behalf of clients.
- You can also download your own copy of the complete 2017 NAICS Classification Manual. The NAICS Manual is updated every five years. The 2017 copy will be applicable until a new edition is produced in 2022.
Cross Reference Guide for Code 561422
What codes are similar to this classification that might be a more applicable code? The cross-reference guide below displays the codes for other similar industries. Please review to find the most applicable classification.
- Answering telephone calls and relaying messages to clients–are classified in U.S. Industry NAICS 561421, Telephone Answering Services;
- Organizing and conducting fundraising campaigns on a contract or fee basis, that may include telephone solicitation services–are classified in U.S. Industry NAICS 561499, All Other Business Support Services; and
- Gathering, recording, tabulating, and presenting marketing and public opinion data, that may include telephone canvassing services–are classified in Industry NAICS 541910, Marketing Research and Public Opinion Polling.
Other Index Entries for NAICS 561422
The North American Industry Classification System contains multiple index entries that are each descriptive of the same code. The bulleted list below shows all applicable index entries (Current and former) that are associated with this classification. These index entries further elaborate on the scope of applicable industries that have already been defined at the top of this page.
- Customer service call centers
- Floral wire services (i.e., telemarketing services)
- Order-taking for clients over the Internet
- Telemarketing bureaus
- Telemarketing services on a contract or fee basis
- Telephone call centers
- Telephone solicitation services on a contract or fee basis
- Wire services (i.e., telemarketing services), floral
Suggested Insurance Conversion Table for NAICS Code 561422
Looking for an insurance classification other than the North American Industry Classification System? If a company falls within the industry defined on this page, then the class codes mentioned below may be applicable. Please note that the bulleted cross-reference guide below is not authoritative. Users should have an insurance professional review to ensure proper insurance classification.
- NCCI WC (Varies by state): 8810
- CA WC: 8810
- DE WC: 953
- PA WC: 953
- MI WC: 8810
- NJ WC: 8810
- NY WC: 8810
- WY WC: 561422
- GL: 47367
- SIC: 7338
Resources: Praxiom, AceGroup, TDI, California Division of Workers Compensation, Delaware Workers Compensation Manual, Pennsylvania Workers Compensation Manual, Michigan Workers’ Compensation Placement Facility: Classification Definitions, New Jersey Workers Compensation and Employers Liability Insurance Manual, New York Workers Compensation and Employers Liability, North American Industry Classification System, Florida Underwriting Guide: Commercial General Liability Classifications, Standard Industrial Classifications.
The suggested cross reference guide for NAICS code 561422 is based on our research using the resources cited above.
Correlating Code Breakdown for North American Industry Classification System
NAICS codes are broken down by digit. The broadest description starts with the 2 digit sector codes. The 3 digit subsector codes are more specific, then the 4 digit industry group, 5 digit industry, and the most specific is the 6 digit NAICS code (Where you are now). If the code on this page does not describe the industry of the business in question, then select the largest applicable code below. From there, follow through the progression of smaller digits to the larger digits in order to obtain the most specific 6 digit classification.
- Sector 56: Administrative and Support and Waste Management and Remediation Services
- Subsector 561: Administrative and Support Services
- Industry Group 5614: Business Support Services
- Industry 56142: Telephone Call Centers
- 6 Digit Code(s) NAICS 561421: Telephone Answering Services
- 6 Digit Code(s) NAICS 561422: Telemarketing Bureaus and Other Contact Centers
Other helpful NAICS Downloads
View the download page for the material below.
- The North American Industry Classification System (PDF)
- 2017 NAICS Structure with Change Indicator (XLS)
- 2017 NAICS Descriptions (XLS)
- 2017 NAICS Index File (XLS)
- 2017 NAICS 6-Digit Codes (XLS)
- 2017 NAICS 2-6 Digit Code File (XLS)
- 2017 NAICS Structure Summary Table (XLS)
- 2017 NAICS Cross Reference (XLS)
- 2012 NAICS Manual Definitions (PDF)
- 2012 NAICS Index File (XLS)
- 2012 6 Digit NAICS Code File (XLS)
- 2012 2-6 Digit Code File (XLS)
- 2012 NAICS to 2007 NAICS Crosswalk (XLS)
- 2002 NAICS to 2007 NAICS Crosswalk (XLS)
- 2007 NAICS to 2002 NAICS Crosswalk (XLS)
- 2007 2-6 Digit NAICS Code File (XLS)
- 2007 NAICS Manual Definitions (PDF)
- 2007 NAICS Index File (XLS)
- 2007 6 Digit NAICS Code File (XLS)
- 2002 NAICS to SIC Crosswalk (XLS)
- 2002 NAICS Manual Definitions (PDF)
- 2002 6-Digit NAICS Code File (TXT)
- 2002 2-6 Digit NAICS Code File (TXT)
NAICS Code 561422