NAICS 5 Digit Industry 56142

Industry 56142

NAICS 5  Digit Industry 56142 – Telephone Call Centers

Definition of NAICS 5 Digit Industry 56142: This industry comprises

  1. Establishments primarily engaged in answering telephone calls and relaying messages to clients and
  2. Establishments primarily engaged in providing telemarketing services on a contract or fee basis for others, such as promoting clients’ products or services by telephone; taking orders for clients by telephone; and soliciting contributions or providing information for clients by telephone. Telemarketing establishments never own the product or provide the service that they are representing and generally can originate and/or receive calls for others.

Cross-References for NAICS Code 56142

What codes are similar to this industry that might be more applicable? The cross-reference guide below displays the codes that are similar to industry 56142. Please review to find the most applicable classification.

  • Providing paging and beeper transmission services–are classified in Industry 51721, Wireless Telecommunications Carriers (except Satellite);
  • Organizing and conducting fundraising campaigns on a contract or fee basis, that may include telephone solicitation services–are classified in Industry 56149, Other Business Support Services; and
  • Gathering, recording, tabulating, and presenting marketing and public opinion data, that may include telephone canvassing services–are classified in Industry 54191, Marketing Research and Public Opinion Polling.

Other Index Entries for NAICS 5-Digit Industry 56142

The North American Industry Classification System contains multiple index entries that are each descriptive of the same code. The bulleted list below shows all applicable index entries (Current and former) that are associated with industry 56142. These index entries further elaborate on the scope of applicable industries that have already been defined at the top of this page.

  • Answering services, telephone
  • Customer service call centers
  • Floral wire services (i.e., telemarketing services)
  • Message services, telephone answering
  • Order-taking for clients over the Internet
  • Telemarketing bureaus
  • Telemarketing services on a contract or fee basis
  • Telephone answering services
  • Telephone call centers
  • Telephone solicitation services on a contract or fee basis
  • Voice mailbox services
  • Wakeup call services
  • Wire services (i.e., telemarketing services), floral

Industry Breakdown for North American Industry Classification System

NAICS codes are broken down by digit. The broadest description starts with the 2 digit sector codes. The 3 digit subsector codes are more specific, then the 4 digit industry group, 5 digit industry (Where you are now), and the most specific is the 6 digit NAICS code. If the code on this page does not describe the industry of the business in question, then select the largest applicable code below. From there, follow through the progression of smaller digits to the larger digits in order to obtain the most specific 6 digit classification.

  • Sector 56: Administrative and Support and Waste Management and Remediation Services
    • Subsector 561: Administrative and Support Services
      • Industry Group 5614: Business Support Services
        • Industry 56142: Telephone Call Centers (Current Page)
          • 6 Digit Code(s) NAICS 561421: Telephone Answering Services
          • 6 Digit Code(s) NAICS 561422: Telemarketing Bureaus and Other Contact Centers

Other helpful NAICS Downloads

View the download page for the material below.

NAICS 5 Digit Industry 56142 | Class Codes